Delta and United Airlines Sued Over Windowless 'Window Seats' in Class Action Lawsuits
Delta and United Airlines are facing class action lawsuits from passengers who paid extra for window seats but were seated next to empty walls during flights. The lawsuits, filed in federal courts, seek millions of dollars in damages for over one million customers who traveled with each airline. Both airlines charge hundreds of dollars for window seats but do not inform passengers that these seats lack windows, unlike competitors such as American and Alaska Airlines, which disclose this issue during booking. Passengers often buy window seats for extra light, legroom, or to calm travel anxiety. The lawsuits highlight that many travelers prefer window seats for views, comfort, or to help children. Lawyers argue that airlines cannot misrepresent seat features and expect passengers to know about windowless seats through third-party reviews.